specialty result codes
This section of codes is used primarily by management and special teams.
You will see these in Donor call histories, but you won't be using them yourself.
The MOST important thing to walk away from this section knowing is this:
"I" is for inbound calls
"E" for email team
"CC" for confirmation calls
"VM" for voicemails
ALL of the codes starting with one of those letters lets you know that we HAVE engaged the Donor and he or she is now a Group 2 record!
Your Orienter will briefly review this document with you, then it's time to start some practice!
The Outbound Result Code Definitions are located on the Donor Recruiter Intranet (9th Link = Outbound Result Code Definitions). Reminder... there are 10 tabs along the bottom of this document.