offering mobile drives
The easiest way to know when to offer a Mobile Drive to a Donor is when the Donor asks about them, or indicates they might want one. They may say things like:
The Donor Center is kind of far, is there something in my neighborhood?
I hate dealing with parking at the hospital, I wish there was another place I could go.
Oh, will you be doing a drive at my office?
Will you be out in my area with the bus?
That sure makes it easy for you!
There are also many cues you can pick up from VanillaSoft as well, which will be covered next.